1. Introduction

PowerStream ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and platform (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Registration Information: Name, email address, phone number, username, password
• Identity Information: Government-issued ID, address, date of birth (for KYC verification)
• Financial Information: Bank account details, transaction history, wallet balances
• Network Information: Sponsor details, downline information, team structure
• Usage Data: IP address, browser type, device information, pages visited, time spent on pages

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

• IP address and location data
• Browser type and version
• Device information (type, operating system)
• Cookies and similar tracking technologies
• Usage patterns and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our services
• Account Management: To create and manage your account, process transactions, and handle withdrawals
• Compensation Calculation: To calculate and distribute bonuses, commissions, and rewards
• Communication: To send notifications, updates, newsletters, and respond to inquiries
• Security: To detect, prevent, and address fraud, security issues, and unauthorized access
• Compliance: To comply with legal obligations, including KYC/AML requirements
• Analytics: To analyze usage patterns and improve user experience
• Marketing: To send promotional materials (with your consent) about our products and services

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who assist in operating our platform (payment processors, SMS/email services, hosting providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Network Visibility: Your name and basic profile may be visible to your sponsor and direct downline members for network management purposes
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure password hashing and two-factor authentication
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection
• Secure payment processing systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Financial and transaction records may be retained for up to 7 years as required by Nigerian tax and financial regulations.

7. Your Rights

Under Nigerian data protection laws, you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to processing of your personal information for certain purposes
• Portability: Request transfer of your data to another service provider
• Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at support@powerstream.ng or through your account settings.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by PowerStream. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policy of any third-party site you visit.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@powerstream.ng
• Website: powerstream.ng